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Quality improvement—a core Strategic Radiology value

Strategic Radiology practices place a high priority on continuous quality improvement through a culture of collaboration that supports quality and safety improvement in medical imaging.

Patient Safety Organization (PSO)
Patient Safety Organization

Strategic Radiology operates the only PSO listed by the Agency for Healthcare Research and Quality (AHRQ) that is dedicated solely to the improvement of medical imaging through the sharing of data, best practices, and target benchmarks that exceed industry standards:

Turnaround time from completion to final report: 

  • ED studies: =/< 30 minutes  
  • CT stroke: =/< 15 minutes  
  • inpatient studies: =/< 4 hours 
  • outpatient studies: =/< 4 hours, expedited; =/< 8 hours, routine 

MQSA mammography call-back rates:  8% to 12% 
Critical findings documentation in report: 98% 
Critical findings time-to-delivery: 10 min. in > 95% of cases 
Overall patient satisfaction scores: 95% to 99% 

Twice-annual Quality Forums

Twice a year, radiologists, practice executives, and employees dedicated to quality-improvement gather at the SR Quality Forums. The conferences showcase radiology-specific quality improvement projects and provide a safe environment for learning and growth. 

Under the direction of Strategic Radiology’s quality leads, the curriculum has put some of our members’ quality personnel on the path to acquiring the coveted CPHQ certification from the International Certified Professional in Healthcare Quality.  

Twice-annual Quality Forums
Subspecialty Reading Network

Providing after-hours and weekend subspecialty interpretations can be challenging for all but the largest radiology practices. Strategic Radiology has developed an in-house service to provide subspecialty coverage for member practices. 
 
Because the SR after-hours Subspecialty Reading Network is owned, staffed, and used by Strategic Radiology practices, it’s held accountable to delivering the exact same high standards of clinical service quality shared by member practices. 

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One-call after-hours consults: No calling around.
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True subspecialty final interpretations by board-certified U.S. radiologists.
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Rapid turnaround for both stat and routine reads: Overall avg. 18 min.
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Dedicated support staff.
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Clinical quality standards consistent with SR member groups.
Quality

SR Subspecialty Reading Network provides a better platform for the long-term hospital relationship, eliminating the ‘we/they’ finger-pointing scenario.

Alicia Vasquez
CEO, Radiant Imaging/Hill Medical Corporation, Pasadena, CA